Privacy Policy

Introduction

At Zerhoun, your privacy is extremely important to us. This privacy policy outlines how your personal data is collected, used, and protected when you visit or make a purchase from our website.

What Information Do We Collect?

When you place an order, we collect information such as:

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number

Additionally, when you visit our website, we automatically receive your device’s IP address to help us understand your browser and operating system.

How Do We Use Your Information?

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your order status

  • Improve our products and customer service

  • Send promotional materials and special offers (if you agree to receive them)

Consent

When you provide us with your personal information during the checkout process, we imply that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for marketing purposes, we will either directly ask for your expressed consent or provide you with an opportunity to say no.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.

Shopify Platform

Our store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Payment Information

Currently, we use "Cash on Delivery" (COD). Therefore, we don’t store or handle any sensitive payment card information.

Third-Party Services

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide.

However, certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies. For these providers, we recommend reading their privacy policies.

Security

We take precautions and follow industry best practices to protect your personal information, ensuring it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze our website traffic. You can choose to disable cookies in your browser settings, although this may affect the functionality of our site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Any changes or clarifications will take effect immediately upon their posting on this website.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, or simply want more information, please contact us via email or WhatsApp provided on our Contact Us page.